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Eversource Prepared for Heavy Snow and High Winds

Readiness Condition: Monitoring

OVERVIEW AND SYSTEM STATUS (Blue text indicates new information since previous briefing)
• Eversource is prepared to respond to the Nor’easter’s significant snow, gusting winds and coastal flooding forecasted for today.
• Our Emergency Response Plan has been activated for a Level 5 event.
• Downed Wire Warning: In the event of a downed wire, always remain at least 10 feet away, assume the wire is live, and call 9-1-1 and Eversource immediately. Maintain the minimum 10-foot distance until Eversource arrives to make the area safe.
• New England continues to remain on the northern edge of the storm’s heaviest precipitation. Snow accumulations are likely to adjust 1-3 inches as the storm takes a more northerly or southern track.
• In coastal Connecticut towns, snow will be moderate to heavy at times, and coastal flooding conditions are expected later today through Sunday morning.
• Southwestern Connecticut is beginning to see the heaviest precipitation with snow totals anticipated between 12-18 inches. Moving inland, the wet to normal snow is forecasted to decrease ranging between 3-11 inches for Middlesex, Litchfield and Hartford Counties, and 3-7 inches for Windham and Tolland Counties.
• The potential for strong gusting winds will continue through early Sunday morning, with gusts of 35-45 mph intermittent between winds of 22-32 mph throughout the day.
• The storm is expected to exit the state by 2-3 a.m. Sunday morning, with a fast decrease in winds.
• Possible flooding conditions coincide with high tides at 10 a.m. and 11 p.m. today.
• The National Weather Service issued a blizzard warning for the shoreline areas of Connecticut until 3 a.m. Sunday morning.

OPERATIONS
• Eversource’s Incident Command Center in Berlin, and our Regional Emergency Operations Centers in New London and Newtown, are staffed this morning for full activation at noon today.
• Our line and tree crews, including contractors, are pre-staged in towns throughout the state and in coastal areas to quickly address customer outages resulting from the storm. Transmission line and contractor crews are on standby for restoration activities.
• Our Wire Guards and Damage Assessment teams are ready to quickly respond to local storm impacts.
• Eversource Community Liaisons, including state and municipal liaison staff, are prepared to support our communities.
• We have increased our Call Center staffing to quickly assist customers throughout the event.
• Eversource properties throughout the state are being prepped for the storm. Vehicles are being fueled in advance of the inclement weather, and moved to locations where storm damage may occur. System storeroom activities include inventory checks, storm trailer preparation and Storm Kit assembly.
• Our natural gas and electric systems are in optimal condition for the storm’s arrival.
• Storm Preparedness calls with the Eversource emergency response team began on Thursday, January 21, and will continue today through the event.

PUBLIC INFORMATION
• Eversource is providing this Preparedness Briefing to communities, including state regulators and the Connecticut Department of Emergency Management and Homeland Security.
• All community first responders are reminded to contact Eversource immediately in the event of a downed wire. Ensure a safe distance of at least 10 feet is maintained until Eversource arrives to make the area safe.

• Information access is a priority, and important updates are readily available:

o Call us at 800-286-2000 to report an outage, and online at www.eversource.com<http://www.eversource.com>
o Downed Wire Warning: In the event of a downed wire, always remain at least 10 feet away, assume the wire is live, and call 9-1-1 and Eversource immediately. Maintain the minimum 10-foot distance until Eversource arrives to make the area safe.
o If you smell a gas odor in your home or business, leave immediately. From a safe place, call Eversource to report the leak at our 24/7 emergency number 877-944-5325 and call 9-1-1. Remain outside until Eversource can check the source of the odor.
o Gas customers are reminded to always keep natural gas meters and all gas appliance outdoor vents clear of snow and ice buildup to maintain safe operation and access. Gas customers located in areas prone to flooding are reminded that flooding can severely damage your furnace or other natural gas appliances.
o Follow us on Twitter (@EversourceCT) and Facebook (facebook.com/EversourceCT<http://facebook.com/EversourceCT>).
o Customers are encouraged to sign up for storm text alerts at www.eversource.com<http://www.eversource.com>.