Refund Policy

Since programs are generally self-supporting and commitments need to be made to instructors and staff, the following is the Department’s refund policy. Before you send in your registration, please read this policy.

  • To avoid classes being cancelled at the last minute due to low enrollment, refund requests must be made one week (7 working days) in writing before the scheduled starting day of the program.
  • A $10 fee will be charged for all program withdrawals.
  • Refunds will be given upon request for medical reasons (doctor’s note must be provided) that occurs before and up through the first class of the program minus the $10.00 processing fee. Bauer Park Programs processing fees are on a sliding scale.
  • Once the decision has been made to run a particular program, no refund will be given.
  • Refunds will be given automatically if a program is canceled due to insufficient registration or for causes beyond the control of the Department.
  • Due to the need to pre-pay for tickets refunds will not be given on trips, special events, season tickets or passes unless a replacement is found to take your space.