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Tax Collector

Show All Answers

1. What do I own that is subject to taxes?

Three types of property are assessed and subject to taxes: real estate, motor vehicles, and personal property. Any land or buildings you own are considered real estate. Registered motorized or non-motorized vehicles, (including cars, trucks, trailers and motorcycles) are considered motor vehicles for tax purposes. Personal property is general category fixtures either owned or leased by business. Unregistered motor vehicles are also taxed as personal property.

2. How is the tax rate established?

The property tax rate is expressed in mills, or thousandths of a dollar. For example: a tax rate (mill rate) of 18.62 mills is equivalent to $18.62 in tax per $1,000 of net assessed value. The Board of Finance sets a mill rate annually. The current mill rate is posted on the Tax Collector homepage.

3. What is the best way to pay my tax bill?

The most convenient way to pay your tax bill is by mail. Be sure to include all bill stubs that you wish to pay and write the bill numbers on the check. If you wish to have a receipt returned to you, please send the entire bill (all stubs) for all bills that you are paying and a self-addressed stamped envelope with your check. We will not send back your receipt if you fail to include a self-addressed stamped envelope.

4. How do I pay taxes by credit card?

You can now pay taxes, research and print out tax bills online. Please be aware of the Credit Card 2.5% fee.

To pay online visit the Point & Pay LLC

5. Who should checks be made payable to?

Make checks payable to the Town of Madison.

6. Can I pay all my taxes on one check?

Yes. You may pay all of your taxes on one check, however, be sure to reference all the list numbers on the memo line of your check.

7. What happens if I pay late?

Taxes are due July 1, payable by August 1. You have a 1-month "grace" period in which to pay without penalty. If August 1 falls on a weekend, you have the first business day in August to pay, in person or by mail (with U.S. postmark used as date of payment).

For more information, please see our Late Payment page.

8. Can the interest on my tax bill be waived?

No. The Tax Collector does not have the authority to waive interest and makes no exceptions. As owners of property, taxpayers are responsible to see that taxes are paid when due. Late is late. The State of Connecticut does not allow anyone to waive interest no matter what the reason for late payment.

9. What if I never receive a tax bill?

Failure to receive a tax bill does not exempt you from payment of all taxes and interest charges. If you do not receive a bill for which you are responsible, call the Tax Collector's Office at 203-245-5641 and request a copy of the bill. Tax bills may also be obtained through our online system at with the link to the online system. Tax Bills

10. What should I do if I think my tax bill is incorrect?

You need to contact the Assessor’s Office at 203-245-5652 for clarification and adjustments to your bill.

11. If I am being improperly billed for a motor vehicle, what should I do?

Contact your Assessor's Office 203-245-5651.

Do not ignore your bill, even if your vehicle has been sold and plates returned to Department of Motor Vehicles, stolen and not recovered, declared a total loss, or if you have moved from Madison or moved out of Connecticut. If any of these situations apply to you, you may be entitled to a credit. Contact the Assessor for information regarding the acceptable forms of proof for the issuance of a credit. Two forms of written proof are required, and you must apply for the credit within a limited time.

12. I recently replaced a vehicle, and still got a bill on the old vehicle. Do I have to pay it?

Yes. If you replaced one vehicle with another, and used the same license plates, you will receive a pro-rated Supplemental motor vehicle tax bill in January for the new vehicle. You will receive a credit on the supplemental bill for the amount you pay now on the old vehicle. You will receive this credit without having to apply for it. However, you still must pay the entire amount due on the old vehicle. If you obtained new license plates for the new vehicle, you must apply for a credit. Contact the Assessors Office at 203-245-5651. Motor Vehicle Proration

13. I need to register my car. What do I need from the Tax Collector's Office?

If you owe delinquent property on any vehicle in your name, you may not renew any registrations at the Department of Motor Vehicles without paying your taxes first.

All delinquent taxes in your name must be paid in full for immediate clearance.

14. I have moved. What is my tax jurisdiction for motor vehicles?

Your tax town is your town of residency as of October 1. If you move from Madison after October 1, but still reside in Connecticut, you will still pay vehicle taxes to Madison. Municipalities within Connecticut do not apportion motor vehicle tax bills for portions of a tax year. If you register the vehicle in another state, contact the Assessor's office.

If you move, you must notify the Department of Motor Vehicles of your new address within 48 hours. Be sure that you request a change of address on your driver's license and on your vehicle registration(s). Post cards for this are available at the Tax Collector's Office and the Police Department. Motor Vehicle Proration Page

15. What is a "supplemental" motor vehicle tax bill?

If you newly registered a vehicle after October 1 (first-time registration), you should expect to receive a pro-rated tax bill the following January. This "supplemental" bill will reflect the time from the month the vehicle was first registered, through September (the end of an assessment period).

16. My bill says "back taxes due." What does that mean?

According to office records, there may be past due taxes in your name or on the parcel of property in question if your taxes were not paid in full in a timely manner. Call 203-245-5641 for updated interest charges, if applicable. Back taxes and interest must be paid in full before payment on current bill can be accepted. Any payment you send in toward your current bill will be applied to the back taxes.

17. My real estate bill is supposed to be paid by a mortgage company. What should I do?

If this is the case, you should not receive a bill indicating the two payments due. If you do, you should immediately contact your lender and ask them to whom and where the bill should be sent so that payment will be made in a timely manner.

18. How is my motor vehicle assessment determined?

Standard price guidelines are used in determining the value of motor vehicles. Assessments for tax purposes are based upon 70% of average retail value, as determined by the NADA book.

19. What are the hours of the Tax Collector's Office?

The Tax Collector's Office, located at the Madison Town Campus, 8 Campus Drive is open Monday through Friday, 8:30 a.m. to 4 p.m.

20. Could I be eligible for any exemptions?

You may be. The exemption categories include: Veteran; spouse of deceased veteran; blind; totally disabled; motor vehicle of a serviceman (active duty); farmers/merchants; and forest, farm and open space. For details about these exemptions, or if you think you may qualify, contact the Assessor's office at 203-245-5651.

21. Are there any tax breaks for senior citizens?

Yes. If you or your spouse are age 65 or older, permanently reside in Madison (legal residence), own your home and meet certain income restrictions, you may be eligible for one or more forms of town or state-financed tax relief. To inquire about income eligibility requirements, or for information about these programs, contact the Senior Services Department at 203-245-5627. Senior and Disabled Tax Relief Page

22. What period of time does a tax bill cover?

Motor vehicle and personal property tax bills that are due July cover the time from the previous October to the current September.

There is no statutory rule concerning the time period covered by real estate tax bills. In Madison, the real estate tax bill covers the period from July 1 to June 30. If you buy or sell real estate, an adjustment for real estate taxes will be made by the attorneys who are handling the closing. Care should be taken to ensure taxes are paid, particularly when a closing occurs within 60 days of a tax due date.

23. Do I need to save my receipts?

Yes. Taxpayers are advised to save their receipts for 15 years, the length of time during which municipal taxes are collectible. Taxpayers should retain their own payment information for purposes of claiming tax credits and filling out their federal and state income tax forms.

24. What if I think my assessment is too high?

Your first appeal should be directed to the Assessor, and then to the Board of Assessment Appeals, an elected board that meets in February and September. If you are dissatisfied with the Board's decision, you may take your appeal to the Superior Court within 2 months of the board's action. Appearance before the Board is required, but you do not need to hire an attorney. All documentation substantiating your appeal should be presented at that time. For more information about the appeals process, contact the Assessor's office at 203-245-5651.