About Nixel
  • Nixle is a community information service designed to deliver important and timely information to residents and business people in Madison using the latest technology
  • Nixle is the first authenticated and secure service that connects municipal agencies to residents in real time, delivering information to geographically targeted consumers over their cell phones (via text messages), through emails and via Web access.
  • Nixle is similar in design to Facebook, MySpace, and Twitter, only it was specifically designed with public safety in mind and operates using a secure platform.
  • The Police Department posts messages through the Nixle website.
  • Consumers sign-up to be contacted with alerts by email, cell phone (text messages), Web or through all three channels.
  • Messages can be broadcast town-wide or targeted by geographic location.
  • Messages can be geographically targeted between ¼ mile to 20 miles outside of the incident location.
  • The deployment of this service is free for the Town of Madison
  • Subscription to the service by consumers is free (standard text messaging rates apply)
Anyone can view information by going to without registering. However, to customize the information you receive and the locations you receive it from, in addition to receiving information by text message and/or email you must set up an account. Once registered, you can personalize your locations and your preferences, making the service fit your needs.

You don't have to register your phone number; however, the strength of the Nixle system is the delivery of real-time messages when you're on the go. The best way to stay up-to-date with important information that could affect you and your family is to receive notifications by email and mobile device.

How to Register
  1. Go to
  2. Click "Register Now"
  3. Create an account by choosing a user name and password
  4. Enter an email address and cell phone number where you would like to receive messages
  5. Enter your address (or a nearby intersection)
  6. Click "Sign Me Up" - and you're done!
Customizing Your Account
  1. Log in at
  2. Click "Locations"
  3. Click "Add New" to add addresses in the city or around the country. Is your child away at college? Do your parents live out of the area? Keep track of what's happening near your loved ones and the places you work, live or visit.
  4. Click "Other" to subscribe to Nixle Weather and Nixle Traffic updates.
  5. Click "Settings" and Subscribe to agencies in your area and choose where you want to receive messages. Adjust which messages by priority level go to your email or cell phone.